I am back from an unexpected extended Christmas holiday. My modern, expensive, high speed broadband broke down just after the New Year.  It took them four days to turn up, four minutes to find the fault and then the technician left with no promise to return. It took them another four days to find someone […]

I also worked for a toxic bully manager. He enjoyed making people who showed fear, become terrified. As soon as he thought anyone was intimidated, he would jump in and become aggressive to make it worse. Because I stood up to him and never showed any weakness when talking to him, he acted like a […]

I once had a toxic micromanager as my boss. At first I found it difficult and disturbing. But over time I managed to become thick skinned, and as I said to my colleagues and my team, his attention to unnecessary detail and constant bickering about nothing, “flowed off me like water off the back of […]

I remember a colleague complaining to our boss’s boss that our manager never made decisions. He obtained a one on one meeting to try to get an important decision which our boss refused to make, because he was a no-decision manager. It was an investment decision for the purchase of equipment to improve productivity. My […]

Indecisive bosses need help to make their decisions. They might be afraid to decide, or afraid to hurt someone with their decision, or they are looking for the perfect decision which doesn’t exist. Once a subordinate has learnt what the indecisive boss needs, then he or she can help, and with the help decisions will […]